Housing local standards in Harrogate

We measure ourselves against 18 standards which set out what you can expect from us in terms of the minimum service we aim to provide.

Our housing standards also explain what we need you to do to make sure our services run as they should.

Read our housing standards

Housing options standards

Read our housing options standards here.

Housing allocation standards

Read our housing allocation standards here.

Equality and diversity standards

Read our equality and diversity standards here.

Anti-social behaviour standards

Read our anti-social behaviour standards here.

Neighbourhood and communities standards

Read our neighbourhood and communities standards here.

New tenants standards

Read our new tenants standards here.

Tenant involvement standards

Read our tenant involvement standards here.

Garages standards

Read our garages standards here.

Grounds maintenance standards

Read our grounds maintenance standards here.

Leaseholder standards

Read our leaseholder standards here.

Ending your tenancy standards

Read our ending your tenancy standards here.

Independent living standards

Read our independent living standards here.

Property services standards

Read our property services standards.

Property services in-house customer care standards

Read our property services in-house customer care standards.

Property services repair and maintenance standards

Read our property services repair and maintenance standards here.

Rent arrears standards

Read our rent arrears standards here.

Right to buy standards

Read our right to buy standards here.

Temporary accommodation standards

Read our temporary accommodation standards here.

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