DBS identification checking guidance for verifiers

The Disclosure and Barring Service (DBS) has updated the identity (ID) checking guidelines for all levels of disclosure checks.

Route one only

Identification checking process - key points

The applicant must provide a range of ID documents as part of the DBS application process to prove their identity. The nominated verifier, who in most cases will be the manager must:

  • establish the true identity of the applicant through the examination of a range of documents as set out in this guidance
  • ensure that the applicant provides details of all names by which they have been known
  • ensure that the applicant provides details of all addresses where they have ­lived in the last five years
  • cross-match the applicant’s address history with other information available; in the case of new applicants, please check the job application form; in the case of current staff please check their personal records (resource link/ MyView/ wisdom/ edrms records)

You must

  • only accept valid, current and original documentation
  • not accept photocopies
  • not accept documentation printed from the internet for example, internet bank statements
  • ensure identity information for the applicant’s name, date of birth and address recorded in section A and section B on the DBS application form is validated
  • seek documents with photographic identity (for example, passport, new style driving license, etc.) and for this to be compared against the applicant’s likeness
  • ensure all documents are in the applicant’s current name as recorded in section A
  • ensure that one document confirms the applicant’s date of birth as recorded in section A
  • ensure that the applicant declares all previous name changes and provides documentary proof to support the change of name. If the applicant is unable to provide proof to support the change of name, you should hold a probing discussion with the applicant about the reasons why before considering validating their identity
  • see at least one document to confirm the applicant’s current address as recorded in section B, in accordance with the guidance
  • see a full and continuous address history covering the last five years and where possible seek documentation to confirm this address history
  • cross-match the applicant’s address history with any other information you have been provided with as part of the recruitment, such as their CV. This can highlight if an address has not been given, for example, if the applicant’s CV shows that they have worked in Liverpool in the last five years, but the application form only shows London addresses, you may wish to question the applicant further about this
  • ensure a document from each of the groups is included only once in the document count, for example, don’t accept two bank statements as two of the required documents, if they are from the same bank
  • not accept the foreign equivalent of an identity document if that document is listed as ‘(UK)’ on the list of valid identity documents

Process to follow to check an applicant’s ID

All applicants must initially be considered under route one below. Failure to meet the requirements of route one will result in following route two which requires external verification and possible fingerprint identification by police forces. Managers should expect delays in using the route two process and be aware that potential additional costs will be incurred.

It is therefore advisable that every effort is taken for applicants to successfully complete route one, before instigating route two.

It is anticipated that 97% of DBS applicants can meet route one. The individual must not commence work before DBS clearance is obtained.

If you are unable to validate the applicant’s identity from the documentation listed please email employmentsupportservice@northyorks.gov.uk for further guidance on how to proceed or call 01609 532190.

List of valid identity documents

The counterpart of the photocard driving licence is no longer required. In addition, an EU current photocard driving licence is included as group one evidence.

Group 1 - primary trusted identity credentials

  • passport - any current and valid passport
  • UK biometric residence permit
  • current driving licence photocard (full or provisional) - UK, Isle of Man and the Channel Islands
  • birth certificate - issued within 12 months of birth – UK , Isle of Man and Channel Islands including those issued by UK authorities overseas, for example, embassies, High Commissions and HM Forces
  • adoption certificate - UK and Channels Islands

Group 2b – financial/social history documents

  • mortgage statement – UK - issued in last 12 months
  • bank or building society statement - UK and Channel Islands - issued in last three months
  • bank or building society statement - countries outside the UK - issued in last three months - branch must be in the country where the applicant lives and works
  • bank or building society account opening confirmation letter - UK - issued in last three months
  • credit card statement - UK - issued in last three months
  • financial statement, for example, pension or endowment - UK - issued in the last 12 months
  • P45 or P60 statement - UK and Channel Islands - issued in last 12 months
  • council tax statement - UK and Channel Islands - issued in last 12 months
  • letter of sponsorship from future employment provider - non-UK only - valid only for applicants residing outside of the UK at the time of application which must still be valid
  • utility bill (not mobile phone) - UK - issued in last three months
  • benefit statement, for example, child benefit, pension - UK - issued in last three months
  • central or local government, government agency, or local council document giving entitlement, for example, from the Department for Work and Pensions, the Employment Service, HMRC – UK  and the Channel Islands - issued in last three months
  • EEA National ID card which must still be valid
  • Irish passport card which cannot be used with an Irish passport and must still be valid
  • cards carrying the PASS accreditation logo - UK, Isle of Man and the Channel Islands which must still be valid
  • letter from head teacher or college principal - UK - for 19 year olds in full-time education - only used in exceptional circumstances if other documents cannot be provided and must be valid

Applicants who are not a national of the UK

An applicant who wants to do paid work and is not a national of the UK must be able to show:

  • one primary document
  • two supporting documents

If an applicant is unable to provide this documentation, they cannot submit a DBS check. This is because the right to work in the UK cannot be established. They cannot use any other route.

Applicants for voluntary work who are not UK nationals must use route one.

Non-UK nationals who are eligible for a DBS check and receive payment for work, even if it is an allowance, for example, a foster carer, must use the paid work route.

However, route one can be used by adult household members:

  • in a fostering household
  • in a child-minding household
  • in a host family
  • living where ‘work with children’ takes place, for example, living in a boarding school

Documents for non-UK nationals doing paid work

The documents must be originals, not copies.

At least one of the documents from either the primary or supporting documents lists must show the applicant’s current address.

The primary document list contains the range of documents you may accept for a person who has a permanent or temporary right to work in the UK. More detailed information about how to check an individual’s right to work can be found on the HM Government website.

Primary documents

A current passport or passport card showing that the holder is a national of the Republic of Ireland.

A current document issued by the Home Office to a family member of an EEA or Swiss citizen, and which indicates that the holder is permitted to stay in the United Kingdom indefinitely.

A current Biometric Immigration Document (Biometric Residence Permit) issued by the Home Office to the holder indicating that the person named is allowed to stay indefinitely in the UK or has no time limit on their stay in the UK.

Online evidence of immigration status either via the view and prove service or using the BRP or BRC online service. It needs to be issued by the Home Office to the employer or prospective employer which indicates that the named person may stay in the UK and is permitted to do the work in question. It must also be valid. This includes the EUSS digital status confirmation.

A current passport endorsed to show that the holder is exempt from immigration control, is allowed to stay indefinitely in the UK, has the right of abode in the UK or has no time limit on their stay in the UK.

A current Immigration Status Document issued by the Home Office to the holder with an endorsement indicating that the named person is allowed to stay indefinitely in the UK or has no time limit on their stay in the UK, together with an official document giving the person’s permanent National Insurance number and their name issued by a government agency or a previous employer.

A current passport is endorsed to show that the holder is allowed to stay in the UK and is currently allowed to do the type of work in question.

A current Biometric Immigration Document (Biometric Residence Permit) issued by the Home Office to the holder indicating that the named person can currently stay in the UK and is allowed to do the work in question.

A current document issued by the Home Office to a family member of an EEA or Swiss citizen indicating that the holder is permitted to stay in the UK for a time limited period and to do the type of work in question.

A frontier worker permit that was issued under regulation 8 of the Citizens’ Rights (Frontier Workers) (EU Exit) Regulations 2020.

A current Immigration Status Document containing a photograph issued by the Home Office to the holder with a valid endorsement indicating that the named person may stay in the UK and is allowed to do the type of work in question, together with an official document giving the person’s permanent National Insurance number and their name issued by a government agency or a previous employer.

A document issued by the Home Office showing that the holder has made an application for leave to enter or remain under Appendix EU to the immigration rules on or before 30 June 2021 together with a Positive Verification Notice from the Home Office Employer Checking Service.

An Application Registration Card issued by the Home Office stating that the holder is permitted to take the employment in question, together with a Positive Verification Notice from the Home Office Employer Checking Service.

A Positive Verification Notice issued by the Home Office Employer Checking Service to the employer or prospective employer, which indicates that the named person may stay in the UK and is permitted to do the work in question.

Supporting documents

The applicant must be able to show two documents from any of these groups:

Group 1

  • passport - any current and valid passport
  • biometric residence permit - UK
  • current driving licence photocard (full or provisional) - UK, Isle of Man and the Channel Islands
  • birth certificate - issued within 12 months of birth - UK, Isle of Man and Channel Islands including those issued by UK authorities overseas, for example, embassies, High Commissions and HM Forces
  • adoption certificate - UK and Channels Islands

A passport or biometric residence permit can only be used as a supporting document if it’s not already been used as a primary document.

Group 2a

  • current driving licence photocard - (full or provisional) - all countries outside the UK (excluding the Isle of Man and the Channel Islands)
  • current driving licence (full or provisional) - paper version (if issued before 1998) - UK, Isle of Man and the Channel Islands
  • birth certificate - issued after the time of birth - UK, Isle of Man and the Channel Islands
  • marriage/civil partnership certificate - UK and Channel Islands
  • immigration document, visa or work permit (for applicants living or working outside the UK) - issued by the country where the role is based
  • HM Forces ID card - UK
  • firearms licence - UK, Isle of Man and the Channel Islands

All driving licences must be valid. Information is available on the government’s website.

Group 2b

  • mortgage statement - UK - issued in last 12 months
  • bank or building society statement - UK and Channel Islands - issued in last three months
  • bank or building society statement - countries outside the UK - issued in last three months - branch must be in the country where the applicant lives and works
  • bank or building society account opening confirmation letter - UK - issued in last three months
  • credit card statement - UK - issued in last three months
  • financial statement, for example, pension or endowment - UK - issued in the last 12 months
  • P45 or P60 statement - UK and Channel Islands - issued in last 12 months
  • council tax statement - UK and Channel Islands - issued in last 12 months
  • letter of sponsorship from future employment provider - non-UK only - valid only for applicants residing outside of the UK at the time of application which must still be valid
  • utility bill (not mobile phone) - UK - issued in last three months
  • benefit statement, for example, child benefit, pension - UK - issued in last three months
  • central or local government, government agency, or local council document giving entitlement, for example, from the Department for Work and Pensions, the Employment Service, HMRC - UK and the Channel Islands - issued in last three months
  • EEA National ID card which must still be valid
  • cards carrying the PASS accreditation logo - UK, Isle of Man and the Channel Islands which must still be valid
  • letter from head teacher or college principal - UK – for 16 to 19 year olds in full-time education - only used in exceptional circumstances if other documents cannot be provided and must be valid

Further guidance on the checking procedure

What if the applicant has changed their name recently and cannot provide ID documents in this new name?

Documents in a previous name can be accepted only where the applicant can provide documentation supporting a recent change because of:

  • marriage/civil partnership (marriage/civil partnership certificate)
  • divorce/civil partnership dissolution (decree absolute/civil partnership dissolution certificate)
  • deed poll (Deed Poll certificate)

Ensure that all ‘previous names’ and ‘dates used’ are recorded in section A (additional personal details).

What if the applicant has been adopted?

Applicants who were adopted before the age of 10, do not need to provide their surname at birth in section A of the DBS application form. They should give their adoptive name in this section.

This is because the age of criminal responsibility is deemed to be 10 years, under the Children and Young Persons Act 1933, Chapter 12, Section 50. This means that there is no possibility that an individual could have a criminal record in a name that was used until the age of 10.

How can I check my driving licence?

Do not accept licences, other than those stated in the list of valid identity documents.

English, Welsh and Scottish driving licence numbers contain information about the applicant’s name, sex and date of birth. This information is written in a special format but can be gleaned and matched against the information provided by the applicant.

The date of birth on English, Welsh and Scottish driving licences, issued before 1977, is not recorded as a separate entry on the licence. The date of birth can be deciphered from the driving licence number and checked against the date of birth field on the application form.

For example, the format of the number for Christine Josephine Robinson, born on 2 July 1975

R O B I N 7 5 7 0 2 5 C J 9 9 9 0 1

N N N N N Y M M D D Y I I C C C C C

N = 1st five letters of the surname (if the surname begins MAC or MC it is treated as MC for all). Y = YEAR of birth.

M = MONTH of birth (In the case of a female, the number represented by the first M will have the value 5 added to the first digit, for example, a female born in November (for instance, 11) would display ‘61’ in the MM boxes or if born in February (for instance, 02) would display ‘52’).

D = DAY of the month of birth.

I = Initial letter of the first two forenames - if only one, then nine will replace the second letter. If the licence indicates that the applicant has a middle name, ensure that one has been provided in section A.

C = Computer generated.

For Northern Ireland; Isle of Man and Jersey driving licences the licence number is in a different format. The licence number is unique to the driver and the ‘name’ or ‘date of birth’ validation, as shown above, cannot be used.

What should a registered body do if they suspect a false identity or documents?

If you suspect that you have been presented with a false identity or documents at the time of application please do not proceed with the application process.

You are also advised that under Section 8 of the Asylum and Immigration Act 1996 all employers in the UK are required to make basic document checks to help prevent anyone from working illegally.

By carrying out checks employers will be able to establish a defence for themselves if any of their employees are found to be working illegally at a later date.

Further details are available on the UK visas and immigration website or by calling the employer helpline on 0300 123 7000.

Checking for indicators of fraud

Always check for signs of tampering when checking identity documents. Documents should be queried if they display any signs of damage, especially in the areas of personal details such as the name and the photograph. The following guidelines should help you look out for any suspicious signs when authenticating documents. The National Document Fraud Unit (NDFU) in the Home Office has published guidance on examining identity documents to detect basic forgeries.

Checking a passport

Check the general quality and condition of the passport. Treat it with suspicion if it is excessively damaged; accidental damage is often used to conceal tampering.

Photographs should be examined closely for signs of damage to the laminate or excessive glue or slitting of the laminate; these signs would indicate photo substitution. If the photograph appears excessively large, this might indicate an attempt to hide another photograph underneath. There should also be an embossed strip embedded into the laminate, which will catch a portion of the photograph.

Check there is no damage to this area. If the passport is from a foreign national, you can still follow the same procedures as above.

Her Majesty’s Passport Office has produced a guide to be used when checking passports for identification.

Checking a photo driving licence

Examine the licence for evidence of photo tampering or any amendment of the printed details.

Checking an old-style driving licence, (no photograph)

Remove the document from the plastic wallet and check that it is printed on both sides. It should have a watermark visible by holding the licence up to the light and there should be no punctuation marks in the name or address. The ‘valid to’ date should be the day before the bearer’s 70th birthday (unless the bearer is already over 70). The ‘valid to’ date can therefore be cross-referenced with the applicant’s date of birth detailed in section A.

Checking a birth certificate

Birth certificates are not evidence of identity and are easily obtained. Although certificates issued at the time of birth may give more confidence that it belongs to the individual. Recently issued certificates which will not show if any information has been corrected or superseded by a new registration.

Check the quality of the paper used as genuine certificates use a high grade. There should be a watermark visible when the document is held up to the light. Any signs of smoothness on the surface would indicate that the original text might have been washed or rubbed away. There should be no signs of tampering, changes using liquid paper, overwriting or spelling mistakes.

The following list provides some general information about certificate completion which may help to establish whether the certificate and/or the details have been falsified. This is provided solely as a guide and is not exhaustive:

  • the certificate format used should be appropriate for the year of registration
  • only the surname should be entered in upper case, not the forename(s)
  • date of birth should be shown with the day and month in words and the year in figures

The following information might indicate that the certificate has been altered:

  • spacing between falsely added particulars might be irregular compared to the original information. ‘Thick’ or ‘thin’ spacing might infer particulars have been added
  • false particulars might not have been aligned with other words
  • characters may not be of the same size or shape as the rest of the particulars
  • movement of handwriting may look mechanical and does not flow with the rest of the particulars
  • changes might not be consistent for example, parents’ surnames might be altered, but not the signatures
  • the area around falsely added or removed particulars may react differently under ultraviolet light, for instance, show signs of staining. In addition, such areas of paper may appear thinner where the paper fibres have been disturbed by abrasion

For more information on checking birth certificates, please refer to His Majesty’s Passport Office document General Register Office guide to birth certificates.

Checking an EEA photo identity card

Examine the card for evidence of photo tampering or any amendment of the printed details.

Checking an HM Forces ID card

Examine the card for evidence of photo tampering or any amendment of the printed details.

Checking a firearms licence

Check the licence is printed on blue security paper with a Royal crest watermark and a feint pattern stating the words ‘Home Office’. Examine the licence for evidence of photo tampering or any amendment of the printed details, which should include home address and date of birth. The licence should be signed by the holder and bear the authorising signature of the chief of police for the area in which they live, or normally a person to whom his authority has been delegated.

Other forms of identification

Ensure all letters and statements are recent, for instance, within a three month period. Do not accept documentation printed from the internet. Check letter headed paper is used, bank headers are correct and all documentation looks genuine. The address should be cross-referenced with that provided by the applicant.

Where to go for help

The Public Register of Authentic Identity and Travel Documents Online website (PRADO) is provided by the Council of the European Union. Employers can use this website to identify the basic safeguards contained in European documents and a few other nationality documents.

Application verification flow chart

Can the applicant produce a document from route one? Yes or no?

If yes:

Route one

Applicant must produce three documents:

  • one document from group 1
  • two further documents from group 1,  2a or 2b, one of which must verify their current address

EEA Nationals (non-UK) who have been resident in the UK for five years or less must provide evidence via this route by providing a current passport or the current UK driving licence (photocard only) plus two other documents.

All non-EEA Nationals should be validated via this route only.

If no then managers should contact employment support services at employmentsupportservice@northyorks.gov.uk.