Let's Talk Active - 2024

The Let’s Talk Active survey asked whether people are physically active, what is important to them about being active and any barriers they face. The feedback from the survey is helping to develop our own leisure facilities and community-based sport and leisure services in the future.

At a glance summary of Let's Talk Active responses

We received 3,281 responses to the Let’s Talk Active survey and held 228 engagement events from September to November 2024.

How unhappy or happy are you with the following? Percentage of respondents who were very happy Percentage of respondents who were happy Percentage of respondents who were neutral Percentage of respondents who were unhappy Percentage of respondents who were very unhappy
My current level of activity 16% 40% 17% 20% 7%
Opportunities to be active 14% 36% 22% 20% 7%

What you told us about being active

74% of people said they did 30 minutes or more of physical activity at least 3 or 4 days a week.

While many people were happy with their activity levels, 1 in 4 people were unhappy or very unhappy.

The most popular outdoor activities were walking, cycling, running and swimming.

Fitness classes, swim sessions and gym sessions were the most popular indoor activities.

What’s stopping people from being more active

Younger people are most affected by time and price, while older people and those with health conditions face other challenges.

What are the main factors that affect your ability to be active? Percentage of respondents who said it affected them a lot or quite a bit of and the total who responded about that factor
Price 33% of 2,374 responses
Health condition 30% of 2,368 responses
Awareness 17% of 2,274 responses
Travel 28% of 2,297 responses
Time 42% of 2,309 responses
Childcare 13% of 2,207 responses
Suitability 27% of 2,252 responses

How well leisure centres met your needs

39% of people said their leisure centre met their needs well or very well. However, 1 in 3 people said their leisure centre did not meet their needs very well or met them at all.

What worked well:

  • welcoming and supportive staff
  • variety of classes and activities
  • good facilities and equipment
  • social opportunities
  • convenient locations and flexible timings

What needed improvement:

  • limited class availability and timetables
  • cost concerns
  • facility issues
  • accessibility challenges
  • booking and membership problems

Encouraging you to use leisure services more

Healthy weight, health conditions, beginners’ sessions and informal activities are most likely to encourage people to be more active in using leisure services. 

How much would the following encourage you to be more active in using the leisure service Percentage of respondents who said it would encouage them a lot or quite a bit of and the total who responded about that option
Informal activity 27% of 2,347 responses
Health weight sessions 28% of 2,366 responses
Health conditions sessions 28% of 2,394 responses
Gender specific sessions 15% of 2,291 responses
Family sessions 14% of 2,277 responses
Disability sports sessions 9% of 2,292 responses
Beginners sessions 27% of 2,436 responses

People want to see lower costs and more activities to increase participation and more health and wellbeing services and community sessions.

Priorities for improvement

Community sports facilities (73%), health and wellbeing programmes (61%) and disability-inclusive facilities (49%) were ranked as top priorities.

What are your priorities for us to focus on? Percentage of 2,086 respondents who ranked it in the top three of their priorities
Community sports facilities 73%
Disability and inclusive facilities 49%
Health and wellbeing programmes 61%
Open spaces 43%
Outdoor pitches 12%
Sports halls 17%
Swimming pools 36%

Read the full Let's Talk Active report

You can read the full report and next steps in our  Let's Talk Active report (pdf / 910 KB).

What happened next

The survey highlighted the importance of health and wellbeing for residents, especially those with disabilities or long-term health conditions who are least satisfied with their activity levels.

We are collaborating with partners to create a new Sport and Active Wellbeing service plan, focusing on health, outreach and digital opportunities based on feedback. We will work with key partners to develop a new framework called Moving North Yorkshire, designed to ensure people are stronger for longer in mind and body through movement, play and sport.

Accessibility and distance were major barriers to physical activity. We aim to provide opportunities in various locations, including tailored sessions for those with specific needs.

The survey emphasised the need for welcoming, supportive staff. We will develop a workforce plan to ensure staff are well-trained and motivated to support active lifestyles.

We will engage residents to develop Community Health Champions who will help shape local delivery and increase participation.

Feedback on facility conditions will guide our leisure investment strategy to ensure facilities meet community needs.