This page includes information for owners of hotels, guest houses and other types of holiday accommodation who want to provide parking scratchcards for their guests.
It is the responsibility of the hotel to make sure that they have scratchcards for their guests, if they want to buy them.
The terms and conditions of use are printed on the back of the scratchcards and should be followed. Vehicles seen to be breaking the terms of use could be issued with a penalty charge notice.
You can order scratchcards online or contact us. Please note that as scratchcards are sent out using Royal Mail's Signed for service a fee will be charged for this.
Types of scratchcards
| Type of scratchcard (colour) |
Where guests can park with a correctly validated scratchcard | How long guests can park for | Price | Where to request scratchcards and proof needed |
|---|---|---|---|---|
| Red - town centre hotels | On-street pay and display areas | 1 day | £6.60 |
Parking services office (scratchcards can be delivered if needed to town centre hotels only) |
| Purple - holiday accommodation outside of the town centre | Disc zone bays in the same zone as the accommodation | 2 days | £1.30 |
Customer First Centre (proof of operation of holiday accommodation for example, business rates needed) |
| Yellow - holiday accommodation outside of the town centre | Disc zone bays in the same zone as the accommodation | 4 days | £2.60 |
Customer First Centre (proof of operation of holiday accommodation for example, business rates needed) |
How to validate a scratchcard
- scratch off the panels to show the day, month and year of arrival, complete the registration number on the front of the scratchcard and the name of the holiday accommodation being visited
- only the date of arrival should be scratched off the permit - if the permit will be used over four days (yellow scratchcard) the civil enforcement officer will see it is still valid when the arrival date is scratched off
- if more than one date is scratched off the permit becomes invalid and the vehicle is liable to being issued with a penalty charge notice
- the scratchcard must be clearly displayed so that all sections are visible to the civil enforcement officer
- scratchcards are only valid when used by guests visiting the holiday accommodation - they are not valid for staff parking
- scratchcards are not valid in any of our off street pay and display car parks, marked disabled bays or loading bays - scratchcards are only valid in the zone indicated on the front of the permit
Whitby, Filey and Scarborough non disc zone permits
These permits are for guests staying in holiday accommodation in Filey or Whitby or out of the disc zone areas in Scarborough.
The permits are available from the Tourist Information Centres in the area and can be bought in advance or on arrival.
They cost £10.60 per day and can be used for 2 to 7 days in all long-stay car parks in the Scarborough area.
Scarborough non disc zone parking:
- William Street car park
- Westwood car park
- Castle Road car park
- Eastborough car park
- Quay Street car park
- South Bay Undergound car park
- Albion Road car park
- Marine Drive car park
- Northstead Upper / Lower car park
- Scalby Mills car park
- North Terrace car park
Filey:
Whitby:
- West Cliff car park
- Church Street car park
- Marina Back car park
- Abbey Headland car park
- Pavilion Drive car park
- Pavilion Top car park
Whitby rural:
- Staithes Bank Top car park
- Runswick Bay Bank Bottom car park
- Sandsend car park
- Robin Hood's Bay Bank Top car park
- Robin Hood's Bay Station car park
Terms and conditions
- Do not blank out or otherwise cover the face value of the card.
- If you add a charge to the original cost of the card, make that clear to purchasers in advance.
- If you advertise the cards on your website, display any additional charges clearly on the site.
- Do not sell cards to anyone who is not a guest in your holiday accommodation.