We will investigate complaints about businesses such as shops, factories and warehouses.
Ventilation, air extraction and air-conditioning systems can be a noise nuisance to neighbours, particularly extractor units at catering businesses such as restaurants and take-aways, but may also include extraction systems from a production plant at other commercial premises. Business may require planning permission to install ventilation, air extraction or air-conditioning systems and we will refer these to the Planning Department.
Reporting noise problems
In the first instance, we advise that you approach the business directly to see if a resolution can be found and to give them an opportunity to address the issues and allow you to reach a compromise. Where this is not possible or it is ineffective contact us, and we will investigate.