Guidance for passenger transport applicants
Apply for a DBS check
Please read the transport operators DBS application guidance page. Once the check is completed, you will be notified of your result via your employer. It should take no more than four weeks to complete the process and issue one of our badges to your employer, where appropriate.
In addition to the check, drivers and passenger assistants must carry one of our badges while on transport contracts.
To obtain a badge please complete a vetting procedures consent form (pdf / 175 KB). Once submitted your application will be checked including your evidence of identity and sent to our integrated passenger transport team. Failure to supply a signed vetting procedures consent form and photograph will delay the process.
Guidance for contractors and verifiers
Verifying information
Passenger transport managers should read the DBS online applications - responsible manager/verifiers guidance page.
You must view the example passenger transport verification form for transport contractor verifiers (pdf / 100 KB) (pdf / 480 KB) before completing the verification form for passenger transport contractors and employees (xlsx / 56 KB). This form can only be used for paid roles in connection with our passenger transport contract.
For volunteer roles, please see the information for managers page.
Once the contractor verification is complete, you must complete and return the verification form using the following e-form:
If you have difficulties please contact us.